New Home Buyer Claims

Get the home you were promised or claim a discount on the purchase price*

1 - Sign up
All new builds have defects. Getting things put right properly and efficiently with minimal impact on you and your family is where problems commonly arise.

It does not have to be that way.

Our New Home Buyer Claims service is a uniquely affordable and effective defects resolution service for new build homebuyers in England and Wales. Sign up today and take your power back from the developer.

2 - Prepare
Developers are under no obligation to identify defects in your home. That is YOUR responsibility. They WANT you to let them investigate problems and decide what to do, because it allows them to minimise their own liabliity at YOUR expense.

Getting things put right properly starts with understanding precisely what is wrong with your new home and what needs to be done about it.

We will arrange for surveying and other experts to identify and report on defects in your home so you can make informed decisions and negotiate effectively with your housebuilder for a fair outcome.

3 - Negotiate
We will help you negotiate effectively with your housebuilder to ensure things get put right, properly, with a minimum of disruption to you. We will also advise you on claiming costs and compensation from the housebuilder where appropriate.

4 - Claim*
If they fail or refuse to put things right, we will help you claim financial redress*. We can offer funding and insurance packages for most claims, ensuring affordability and peace of mind. Our claims process is clear, efficient and highly effective.

*subject to an assessment of merits

“Get in touch today to find out more about how we can help you.”

Geoff Peter
Founder & Principal Solicitor

About New Home Buyer Claims

100% of new build buyers surveyed each year report defects to their housebuilder¹.

When (not if) you find issues with your new home, you have a choice – trust them to put things right properly, or make sure they do with New Home Buyer Claims.

New Home Buyer Claims: the defects rectification service from Wingrove Law

Defects rectification is a complex area. Housebuilders employ many tricks and techniques to erode your power to insist on a proper fix. It’s time to take your power back.

New Home Buyer Claims is our unique, affordable, cost-effective professional defects rectification service that helps you get what you are due, not what they want to get away with. New Home Buyer Claims helps you get more defects put right properly, and claim financial redress for unresolved issues.

Customer, or claimant?

Getting defects put right is not ‘customer service’. It is a claim, and the burden is on you as claimant to prove your claim. If you let the defendant decide its own liability, which is what they want, you will get what you are given, not what you are due.

Doing it their way may not cost you anything in professional fees but could cost you dear in terms of unresolved defects, financial losses, months or years of stress and frustration, and being robbed of your enjoyment of your new home. The impact of these indirect costs can be enormous.

With New Home Buyer Claims you get your own professional team to help guide you expertly through the defects rectification process on an affordable, fixed or predictable cost basis, minimising stress, frustration and delay and ensuring you get the new home you paid for and were promised.

Testimonials

  • “We wanted to thank you for all the advice that you have given to us over the time that we were up against it with the builders of our new build house. It has been so refreshing to speak to someone who knows their job inside out, has a no nonsense approach and advises exactly how it is. Because we were unable to understand the legal obligations required we were so fortunate to have you as our representative, your service has given us peace of mind for which we are truly grateful.”

    Mr & Mrs Mark

  • “Thanks again for getting everything organised...It’s been an absolute pleasure working with you on this “project”. Having you working with us has made a huge difference! We are all so grateful for all the help and advice.”

    J Arovaara

  • “Thank you for your fantastic information and assistance in the matter.”

    C Cooper

  • “Thank you for your continued support and what you are doing for our community.”

    J Cowan

  • “A very big thank you for bringing this matter to successful conclusion. The money is a very welcome recompense for the misery we have endured. Most importantly the combination of you and [the surveyor] has helped us get the house we thought we had bought. Very many thanks. PS. You are great to work with.”

    G Harrison

  • “Your support is giving me and my wife peace of mind.”

    G Corby