Sign up
Access essential know-how and resources for dealing effectively with new build quality issues
This is for you if…
You are a first owner of a new build freehold house purchased within the last 5 years.
You have an NHBC, Premier Guarantee or LABC warranty.
Your house is in England or Wales (we do not cover Scotland or Northern Ireland).
If you do not meet one or more of these criteria, please contact us to discuss. We may still be able to assist you.
Sign up here:
Please enter your details on this webform (opens new window).
Documents to send:
As well as completing the webform, you will need to send us the following:
Essential:
Signed/exchanged copy of your sale agreement with the developer (if not to hand, please ask your conveyancing solicitor for a copy).
New home warranty cover note and policy document.
Details of any claims you have made to date on your new home warranty.
A copy of any settlement offers or agreements made by you or the developer or the new home warranty provider in relation to construction defects or related issues.
Helpful:
Surveyors reports or other evidence of construction defects.
Snagging lists (please identify any unresolved issues).
Building Control Initial Notice and/or Final Certificate (if not to hand, please ask your conveyancing solicitor).
If NHBC Building Control did the building control for your property, their site inspection records (please contact NHBC directly to request these).
Receipts/invoices for money already spent on defects including surveyors’ fees, carrying out works etc. (if not already reimbursed).
Illustrative photographs of any major or extensive visible defects or damage in your home.
Floor plans, technical drawings, approved planning documents, detailed written specifications etc.
Planning permission reference number for your development (if unknown, your conveyancer should be able to confirm this for you).
Known unknowns, unknown unknowns…
Complete, reliable and accurate information on how to deal effectively with construction defects and new build quality issues is not available online. ChatGPT will not give you the information or answers you need, nor will consumer interest websites.
Wingrove Law has the information you need. The reason we don’t publish it online is because we advise homeowners, not housebuilders. Housebuilders can read our website just like you can. Our know-how and advice is for your eyes only. So you will need to sign up if you want to find out.
Signing up is free of charge. We ask you to sign up and send us your key documents so we can be sure of who we are dealing with and who is benefitting from our advice. It is no good to you or our other clients if our advice and know-how gets shared with your opponent.
Once you have signed up, we will send you an engagement letter setting out the key steps and stages applicable to your situation and your options for obtaining redress including the costs involved. You then decide what you want to do.
Key features and objectives of our services:
Get the professional help you need, when you need it, on a uniquely affordable and cost-effective basis.
Get more defects put right to a better standard than going it alone or playing by their rules.
Minimise distress and inconvenience.
Claim financial redress where appropriate.
Protect the value of your investment in your new home.
Avoid being exploited or taken advantage of.
Please get in touch now for a free, no-obligation discussion to see how we can help you.